A good friend and ex-Dell colleague passed away on Friday, April 25, 2008, after a courageous and inspiring battle with brain cancer. I want to celebrate and share the piece of his life I knew, and the words of wisdom he left for all of us. Two months after I joined Dell in March 1999, a curly-haired Harvard grad moved into the cube next door. Over the next seven years Rich and I worked together to help build Dell’s consumer eBusiness to a $3.5B business, and then on Dell’s

[UPDATE 5/1/08 — Rich passed away on 4/25/08.] As part of the Marketing Bullseye series I will interview people who ‘get it’. Rich Lloyd is one of those people. Rich Lloyd and I worked together for 7 years at Dell. While I ran the consumer web site, he built the email and My Account capabilities for Dell. When I ran Consumer CRM, he was leading Dell’s Global database infrastructure & CRM efforts. Rich has an extensive background in database and direct marketing and has a Harv