Patrick Lencioni has been a friend of my father's for years. I got to know him many years ago too, and he honored me by answering a few...

What makes something believable and memorable? It’s not always the main feature, benefit, or plot of the story that is remembered or...

One of my marketing team members made a “marketing discovery” on an email test. She made a mistake on one of her test email subject...

There's a revenue crisis. You need to do a business recovery. There are three choices: 1. Do nothing…i.e. keep on trucking, status quo....

Entrepreneur posted an article called 7 Habits for Business Success by Brian Tracy, exerpted from his book “Million Dollar Habits”....

Here’s what happened... Rock was a hard, seasoned pro. He threw weight into a problem and bulldozed through people to ‘make IT so’. “It”...

The most important parts of what you write or say is usually at the beginning and end. At the end, it’s the last thing the...

“You are searching for the magic key that will unlock the door to the source of power; and yet you have the key in your own hands, and...

I’ve never been a huge fan of consultants, but I objectively appreciate Kirk’s approach to consulting (or ‘coaching’). See...

Several years ago Guy Kawaski and I were playing basketball and discussing the similarities of good basketball and good business. Tonight...

Yesterday I got my Zinio version of the June Harvard Business Review. [btw, Zinio is pretty cool offline magazine subscription reader]....

I had a true well-executed one-to-one marketing experience today with a marketing services vendor, who will go unnamed. This vendor...

Today my June issue of Harvard Business Review came in on Zinio Reader. One of the articles was “The Perils of the Imitation Age.” By...

Bryan Eisenberg turned me on to Johari’s window, which essentially divides up communications between you and me (or marketer and...

Which is this: [Haley is playing a computer game] Me: “Haley…” Haley: “Yes Daddy” [must face me, eye contact] Me: “I’d like you to pick...

Either I remember things tasting better when I was a kid, or their quality has gone down in the last 12-14 years. Let’s assume the...

I’m often amazed at how much work is done that doesn’t really move ‘the ball forward.’ I call this ‘churn’. Churn feels like spinning...

It’s important to set goals – business goals, professional goals, personal goals, financial goals, employee goals, etc. Ever hear of...

The other night I attended a Texchange, an Austin entrepreneur’s exchange. The topic was “Entrepreneurs Lessons from the Trenches”. It...

One day I heard someone suggest they could change how people buy and what is purchased on the web site with some navigation changes. What...